Manager at Jackpot City???

vacant1 · 14th November 2008, 04:53 AM

I've got a small problem with Jackpot City Casino and the live help is well no help at all
does anyone know how to get ahold of a manager or someone who can help me?? Its just a small problem but one i would like fixed before i make my next deposit. Long story short I
placed 3rd in a $25 BJ freeroll now they're saying that i didn't even play in it and that i didn't win anything. Its only a $5 win but right is right and wrong is wrong!! I remember for a fact that i played this tourny because just after i won i contact live support (this was sunday the 9th) about the money because it wasn't credited. They told me there was a 24hr delay and that i would receive it. right after that i had to leave for 4 days for work now i'm back today checked and still nothing there!!!! Its a remotely small amount of money but if they are willing to screw me outta something so small wonder what they'd do if i win something big............................................... ......................

Vicky · 14th November 2008, 05:13 AM

I searched all over for an e-mail addy and
couldn't find one for a manager. If I were you
I would go back to live chat and ask for the e-mail addy
of the Manager,then tell him/her what is going on.
Sorry I can't be of more help.
;)

m8ryann · 14th November 2008, 07:47 AM

try

manager@bellerockentertainment.com

support@bellerockentertainment.com

Mike · 14th November 2008, 10:16 AM

Vacant
you also can send me a PM with your username
and i can get in contackt with them ASAP
if you still dont have any help
i am here for you if you need help
buddy

vacant1 · 14th November 2008, 02:17 PM

Thanks mike might take you up on that.
Speaking with someone from live chat who actually sounds like they want to help so i may
be able to get this sorted out. will let you know

vacant1 · 14th November 2008, 02:38 PM

Well got it all sorted out "brent" from live chat is awesome. He took the time to talk to me and figure out what happened. At the end of it all i got the $5 plus he said he added a little something extra just waiting to see what that is. He said it would take 30mins or so to be added to my account...

Marina · 14th November 2008, 02:40 PM

great news vacant
glad its sorted out,

;)

Vicky · 14th November 2008, 04:45 PM

Yeah! I am happy you got this
set right!
What was your "something extra"?

vacant1 · 14th November 2008, 04:54 PM

extra was only $5 so they gave me a total of $10. Still better than not getting my winnings at all!!!:icon1:

Vicky · 14th November 2008, 05:12 PM

Quote:

Originally Posted by vacant1

extra was only $5 so they gave me a total of $10. Still better than not getting my winnings at all!!!:icon1:

Hey the extra $5 was pretty

I'm just glad they came thru for you;)

Mike · 15th November 2008, 08:19 AM

Glad this is been resolved
and remember we are here alwash for everyone to help (what we can)

:super:

luvslots · 16th November 2008, 06:25 AM

Really Great everything worked out for you, vacant1 Best of Luck, hope you

hit Big!!! Good Luck luvslots

14th November 2008, 04:53 AM	#1
vacant1 "Paridises One of a Kind" Join Date: Jun 2008 Location: Ontario, Canada Posts: 294 Thanks: 26 Thanked 157 Times in 86 Posts Rep Power: 1	Manager at Jackpot City??? I've got a small problem with Jackpot City Casino and the live help is well no help at all does anyone know how to get ahold of a manager or someone who can help me?? Its just a small problem but one i would like fixed before i make my next deposit. Long story short I placed 3rd in a $25 BJ freeroll now they're saying that i didn't even play in it and that i didn't win anything. Its only a $5 win but right is right and wrong is wrong!! I remember for a fact that i played this tourny because just after i won i contact live support (this was sunday the 9th) about the money because it wasn't credited. They told me there was a 24hr delay and that i would receive it. right after that i had to leave for 4 days for work now i'm back today checked and still nothing there!!!! Its a remotely small amount of money but if they are willing to screw me outta something so small wonder what they'd do if i win something big............................................... ......................
	I'm the best sometimes but I always win! Last edited by vacant1; 14th November 2008 at 04:54 AM.

14th November 2008, 05:13 AM	#2
Vicky Ms "PIN" up +... WannaBe "MRs Johnny Depp" Join Date: May 2008 Location: in Cali with the most WONDERFUL Husband in the GALAXY!!! Posts: 3,118 Thanks: 2,212 Thanked 597 Times in 468 Posts Rep Power: 4	Re: Manager at Jackpot City??? I searched all over for an e-mail addy and couldn't find one for a manager. If I were you I would go back to live chat and ask for the e-mail addy of the Manager,then tell him/her what is going on. Sorry I can't be of more help. ;)
	Bonus Paradise \| Bonus Paradise Forum Seriöse Online Casinos \| Online Gokken *"When the power of love overcomes the love of power the world will finally know peace."*

14th November 2008, 07:47 AM	#3
m8ryann Join Date: Jun 2008 Location: california Posts: 24 Thanks: 4 Thanked 6 Times in 4 Posts Rep Power: 0	Re: Manager at Jackpot City??? try manager@bellerockentertainment.com support@bellerockentertainment.com
	Last edited by m8ryann; 14th November 2008 at 07:53 AM.

14th November 2008, 10:16 AM	#4
Mike Mr Boss Join Date: May 2008 Posts: 2,129 Thanks: 502 Thanked 464 Times in 358 Posts Rep Power: 3	Re: Manager at Jackpot City??? Vacant you also can send me a PM with your username and i can get in contackt with them ASAP if you still dont have any help i am here for you if you need help buddy
	NL Gok Forum \| Bonus Paradise Forum Online Gokken \| Microgaming Internet Casinos

14th November 2008, 02:17 PM	#5
vacant1 "Paridises One of a Kind" Join Date: Jun 2008 Location: Ontario, Canada Posts: 294 Thanks: 26 Thanked 157 Times in 86 Posts Rep Power: 1	Re: Manager at Jackpot City??? Thanks mike might take you up on that. Speaking with someone from live chat who actually sounds like they want to help so i may be able to get this sorted out. will let you know
	I'm the best sometimes but I always win!

14th November 2008, 02:38 PM	#6
vacant1 "Paridises One of a Kind" Join Date: Jun 2008 Location: Ontario, Canada Posts: 294 Thanks: 26 Thanked 157 Times in 86 Posts Rep Power: 1	Re: Manager at Jackpot City??? Well got it all sorted out "brent" from live chat is awesome. He took the time to talk to me and figure out what happened. At the end of it all i got the $5 plus he said he added a little something extra just waiting to see what that is. He said it would take 30mins or so to be added to my account...
	I'm the best sometimes but I always win!

14th November 2008, 02:40 PM	#7
Marina Ms Boss Join Date: May 2008 Posts: 2,808 Thanks: 1,042 Thanked 1,504 Times in 1,049 Posts Rep Power: 4	Re: Manager at Jackpot City??? great news vacant glad its sorted out, ;)
	Bonus Paradise \| Online Gokken Seriöse Online Casinos \| Online Casino Deutsch *"Luck is when opportunity knocks, and you answer."*

14th November 2008, 04:45 PM	#8
Vicky Ms "PIN" up +... WannaBe "MRs Johnny Depp" Join Date: May 2008 Location: in Cali with the most WONDERFUL Husband in the GALAXY!!! Posts: 3,118 Thanks: 2,212 Thanked 597 Times in 468 Posts Rep Power: 4	Re: Manager at Jackpot City??? Yeah! I am happy you got this set right! What was your "something extra"?
	Bonus Paradise \| Bonus Paradise Forum Seriöse Online Casinos \| Online Gokken *"When the power of love overcomes the love of power the world will finally know peace."*

14th November 2008, 04:54 PM	#9
vacant1 "Paridises One of a Kind" Join Date: Jun 2008 Location: Ontario, Canada Posts: 294 Thanks: 26 Thanked 157 Times in 86 Posts Rep Power: 1	Re: Manager at Jackpot City??? extra was only $5 so they gave me a total of $10. Still better than not getting my winnings at all!!!:icon1:
	I'm the best sometimes but I always win!

15th November 2008, 08:19 AM	#11
Mike Mr Boss Join Date: May 2008 Posts: 2,129 Thanks: 502 Thanked 464 Times in 358 Posts Rep Power: 3	Re: Manager at Jackpot City??? Glad this is been resolved and remember we are here alwash for everyone to help (what we can) :super:
	NL Gok Forum \| Bonus Paradise Forum Online Gokken \| Microgaming Internet Casinos

16th November 2008, 06:25 AM	#12
luvslots Join Date: Sep 2008 Location: OH USA Posts: 225 Thanks: 113 Thanked 77 Times in 53 Posts Rep Power: 1	Re: Manager at Jackpot City??? Really Great everything worked out for you, vacant1 Best of Luck, hope you hit Big!!! Good Luck luvslots

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